Serial Number Checking Tool

Please Note: This Tool Is For ROI and NI Customers Only

Affected models include:
RS25/5EAQ, RS25/6EAQ, RS25/6EAQ 130SS, RS25/8EAQ

Check if your pump is affected

IF YOU CANNOT LOCATE YOUR SERIAL NUMBER PLEASE CONTACT US ON +353 (0)1 842 6255 / +44 800 044 3258

THE SERIAL NUMBER MUST START WITH 20, OR THE LETTERS A,B,C,D,E,F - FOLLOWED IMMEDIATELY BY A NUMBER

PLEASE DO NOT ENTER S/N AS PART OF THE SERIAL NUMBER

PLEASE DO NOT ENTER S/N AS PART OF THE SERIAL NUMBER

THE SERIAL NUMBER MUST START WITH 20, OR THE LETTERS A,B,C,D,E,F - FOLLOWED IMMEDIATELY BY A NUMBER

INVALID CODE: THE SERIAL NUMBER MUST START WITH 20, OR THE LETTERS A,B,C,D,E,F - FOLLOWED IMMEDIATELY BY A NUMBER

Pump not affected, no action needed

Contact us using the form below or the contact details below to confirm if product is affected

First Name *

Last Name

Date of Install

Model Number

Email Address *

Phone *Click The Flag To Change Country

Street Address *

City

County *

Eircode / Postal Code

Country

Office Phone Number: +353 1 842 6255 or +44 800 044 3258

Email: productsafety@tucsonpumps.ie

Pump Affected - Contact us using the form below or the contact details below to arrange for the installation of a replacement